FAQ

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Frequently Asked Question

Q. How do I book?

A.   Booking is simple and convenient. You can book right here on our website Home Page!  Its fast and instant.   You can book a public or private tour.  Alternatively you can book by calling us direct on 0436 41 5991.

Q.  Can we choose the wineries we want to go to?

A.  On a private tour, you have complete control regarding structure of the tour.  Public tours are tailored by Lil Tipsy Tours to suit the group on the day.  We are however open to winery visit requests,  After all, it’s your day!   Commonly, groups/people are very happy with our winery recommendations, and glad they left it in our hands.

Q.   What payment methods are accepted?

A.         Credit Card or direct deposit (online) or over the phone.

Q.   Can we drink alcohol on the bus.

A.   Yes,  however we do not sell alcohol,  and you may not take BYO alcohol onto a licensed premises.

Q.   Can we take food on the bus?

A.   Yes.  We can also arrange finger food platters for you.

Q.    Are children allowed on the bus?

A.    Only on private tours. Ie if you are hiring the entire bus. We have one anchor point for childten 4 and under.

Q.    How do the Vouchers Work?

A.     Vouchers purchased online are valid for 12 months.   The Voucher is redeemable online using the code applied to it.  Alternatively, the receiving person can call direct on 0436415991 to redeem.  Bookings are essential.   The Voucher us not redeemable for cash.  Pick up and drop off is included in the Voucher.

Q.    Where are the pick up points?

A.    For public tours, we pick up at your chosen motel, or information centre within 50 km of Rutherglen.  A surcharge applies to pick ups outside of 20 km from Rutherglen, ie Albury, Wodonga, Yarrawonga, Wangaratta, Beechworth.

Private group tours are picked up from one location, at towns (Yarrawonga, Albury/Wodonga, Wangaratta, Rutherglen, Corowa, Glenrowan and Beechworth.)  or Within 60 km from Rutherglen.  There is no pick up fee if staying in Rutherglen, Wahgunyah, or Corowa.  A fee applies to pick ups Albury, Wodonga, Yarrawonga, Wangaratta, Beechworth.

Q.   Will you run a wine/brewery tour for just 1 person?

A.   Yes,  Lil Tipsy runs tour for the general public 7 days a week.

Q.   What do you receive in a Wine/Brewery tour for your money?

A.    Bus travel – pick up and return,  5 -6 winery visits,  (includes tasting fees) bottled water, complimentary cheese tasting plate.  Lunch is additional unless you pre purchase using the option at the time of booking.  We always stop somewhere for lunch.  We frequent, Pickled Sisters Cafe, Corowa Whisky, Lake Moodemere Estate, Tulleries Restaurant,  Ripe at Bullers and Poachers Paradise Hotel (for a pub option for Private Tours)

Q.   Do you provide half day tours?

A.    Yes we do.  We only pick up from Rutherglen Township for half day tours and the cost is $50  you can only book a half day your by calling direct on 0436415991 or emailing  us at charted11@live.com

Q.   What is your cancellation policy?

A.    We are more than happy to transfer your tour to another date, however we have a strict no cancellation policy.

Q.   Do you cater for Vegetarians, Vegans, Gluten and other food intolerances?

A.   Absolutely,  just let us know when you book.

Q.   What else do I need to know

A.    Lil Tipsy Tours is NOT a party bus.  We encourage a great time, tasting and learning about wine,  meeting likeminded people and just having fun.  We have zero tolerance for any bad behaviour and we will not hesitate to remove anyone from the tour who is destructive or abusive in any way.